top of page
bt-logo-horiz.png

Privacy Policy

This Privacy Policy explains how Bridge + Tunnel Studios, LLC (“we,” “us,” or “our”) collects, uses, and shares information through our mobile game Numberge and related services (collectively, the “Services”). This policy applies to all users, including children under 13, and is designed to meet legal requirements such as COPPA and other applicable data protection laws.

​

1. Introduction

 

Bridge + Tunnel Studios, LLC is a game development studio that creates mobile games, including Numberge, available on iOS and Android. This Privacy Policy describes the types of personal data we may collect, how we use and protect it, and what rights you may have. If you are concerned about how your data is being used, please review Sections 6 (Your Privacy Controls) and 7 (Exercising Your Rights).

​

2. What Data We Collect

 

  • A. Information You Provide to Us:

    • Contact information, if you email us or use customer support.

    • Profile and gameplay data, including your screen name, level progress, in-app purchases, and achievements.

  • Information We Collect Automatically:

    • Device data: Device type, OS version, IP address, unique advertising identifiers (IDFA, GAID), and performance logs.

    • Gameplay analytics: Session length, interactions, and retention data.

    • Location: General location (e.g., country) inferred from IP address.

    • In-app purchase information (we do not access your credit card data).

  • Data from Third Parties:

    • We use third-party tools like PlayFab and Singular to manage user analytics and performance tracking. These platforms may collect additional data to help us understand how users interact with the game.

​

3. How We Use Your Data

 

We use your data to:

 

  • Operate and improve Numberge and its features.

  • Personalize your experience, including difficulty scaling and reward systems.

  • Manage user accounts and inventory through PlayFab.

  • Provide customer support and respond to inquiries.

  • Monitor system performance and prevent fraud or abuse.

  • Understand user behavior through analytics to improve retention and game design.

  • Comply with legal obligations.

​

4. Sharing of Your Data

 

We may share your data with:

​

  • Service providers: Such as PlayFab and Singular, to operate core features like analytics and player inventory.

  • Legal and regulatory bodies: If required to comply with legal processes or to protect rights, safety, or property.

  • Advertising or analytics partners: Only in aggregated, anonymized form. We do not sell personal information.

 

We do not share personally identifiable information with third parties for their own marketing purposes.

​

5. Children’s Privacy

 

Numberge is safe for children under 13. We do not knowingly collect personally identifiable information from children. Any gameplay or device-related data we collect is anonymized or de-identified. If you are a parent and believe your child has provided personal data, please contact us at info@bridgeandtunnelstudios.com.

​

6. Your Privacy Controls

 

You can control your data in the following ways:

​

  • Disable app access to device features (e.g., location) via your device settings.

  • Delete or reset the app, which may erase locally stored gameplay data.

  • Contact us to request deletion of data associated with your account.

  • Opt-out of ad tracking by resetting your device’s advertising ID or changing your privacy settings.

​

7. Exercising Your Rights

 

Depending on where you live, you may have the right to:

  • Access or request a copy of the personal data we hold about you.

  • Request corrections or deletions of your data.

  •  Opt out of data processing or targeted advertising.

  • Withdraw consent if previously given.

 

To exercise any of these rights, contact us at: info@bridgeandtunnelstudios.com

​

8. Data Security

 

We use secure platforms like PlayFab and standard security measures to protect your data from unauthorized access. However, no method of transmission over the internet is 100% secure.

​

9. Data Retention

 

We retain gameplay and analytics data as long as it is needed to operate our services or comply with legal obligations. If you request data deletion, we will remove your data from our systems where legally possible.

​

10. Third-Party Links

 

Our game may link to external sites or app stores. This policy does not apply to those services. Please review their respective privacy policies.

​

11. Changes to This Policy

 

We may update this Privacy Policy as our services evolve. If we make material changes, we will notify users within the game or via email. The updated policy will include a new effective date at the top of the page.

​

12. Contact Us

 

For any questions about this Privacy Policy or your data:

 

Bridge + Tunnel Studios, LLC
Website: bridgeandtunnelstudios.com
Email: info@bridgeandtunnelstudios.com

bottom of page